About Plenful

Plenful is a healthcare AI-powered workflow automation platform for pharmacy and healthcare operations, streamlining manual and administrative tasks to reduce costs and drive revenue. Trusted by leading pharmacy and healthcare teams, Plenful provides highly configurable automation solutions for 340B auditing and savings identification, document data entry, inventory management, and other high ROI use-cases.

About the role

Plenful is looking for an exceptional Backend Engineer who is a generalist in DevOps, Site Reliability Engineering (SRE), and Infrastructure. At Plenful, we believe that backend systems, infrastructure, and deployment processes are essential to scaling a successful platform. As a Backend Engineer, you will be collaborating with other engineers to build reliable, scalable systems from end to end, ensuring our platform is optimized for growth and performance.

What You’ll Do:

• Design, develop, and manage CI/CD pipelines for Plenful’s environments
• Build, scale, and maintain infrastructure as code (IaC) infrastructure tools like Terraform
• Develop and manage Plenful’s internal observability platform (monitoring, logging, and alerting systems) to ensure the reliability and performance of production systems.
• Manage and optimize databases such as Postgres and OpenSearch, ensuring data integrity, performance, and scalability.
• Troubleshoot and resolve complex infrastructure and backend issues, ensuring high uptime and availability of production systems.
• Participate in on-call rotations, responding to production incidents and working with the team to ensure timely resolution and minimal impact.

What we're looking for

Qualifications:

• 3+ years of experience in backend engineering, DevOps, or SRE, with a strong focus on building scalable systems and reliable infrastructure.
• 3+ years of hands-on experience with AWS, including VPC networking, ECS, Lambda, Containers, and other AWS services.
• Experience with databases like Postgres, OpenSearch/Elasticsearch, and other relational/non-relational databases, including design, optimization, and management
• Proficiency in Python and experience in writing automation scripts and backend services.
• Experience with infrastructure as code (IaC) using Terraform or similar tools.
• Strong understanding of CI/CD pipelines, containerization, and cloud-native applications.
• Familiarity with monitoring, logging, and observability tools (e.g., Prometheus, Grafana, CloudWatch, etc.).
• Proven experience building end-to-end systems, from backend services to infrastructure and deployment.
• Ability to troubleshoot complex systems and drive incident resolution with a focus on uptime and reliability.
• Solid understanding of networking, security best practices, and scalable system design.
• Excellent communication and teamwork skills, with the ability to collaborate across engineering, product, and design teams
• Passion for building robust and scalable systems, with a strong commitment to ensuring reliability and performance.
• Bachelor’s Degree in Computer Science or a related field.
• Previous experience in a startup environment or healthcare engineering is a plus.

On-Call Rotation

As part of the team, you will participate in an on-call rotation to ensure the reliability and uptime of our systems. This will involve responding to production incidents, troubleshooting issues, and collaborating with the team to ensure quick resolution and minimize impact. The on-call schedule will be shared among the team, and we aim to provide balanced coverage and support to ensure that incidents are managed effectively.

Plenful Perks

• Great benefits include unlimited PTO, health insurance, meal stipend, health & wellness stipend, team offsites, 401K matching, and stock options
• Join an all-star team with direct access to executive leadership
• Opportunities to further develop and refine your partnership acumen by partnering with our seasoned leaders