Deployment Technician

Mytra

Mytra

Operations
South San Francisco, CA, USA
Posted on Friday, June 7, 2024
Role Overview

This role is part of GTM (Go-to-Market) Operations team and reports into the lead technician with accountability to the director of GTM operations.

Mytra’s is looking for foundational members to lead system deployments and beyond while helping establish processes to scale fast and ensure quality for our customers. Our team’s mission is to own system deployments for Mytra customers and create enthusiastic users of our systems.

The GTM Operations team is the connective tissue between internal Mytra functions and the end user. We make sure the product is correctly commissioned at our customer sites and the end users not only know how to use the system, but are using it in the best possible way to reap the most benefit for their organization.

Example Projects


  • Assemble and test robots and structures
  • Contribute to electrical connector and wiring design; implement and assemble prototype harness assemblies. Electrical troubleshooting
  • Support development and iteration of standard operating procedures for our systems
  • Design and implement data collection & post processing
  • Support R&D with custom test configurations, feasibility of advanced projects
  • Maximize testing efficiency to meet short validation timelines
  • Track record of using mechanical rigging and electrical assembly hand tools to perform basic shop operations



The Ideal Candidate


  • Experience working on electro-mechanical hardware, ideally in prototype/fast iterative stages
  • Experience with fabrication tools and equipment
  • Experience with a variety of electrical connectors and wiring approaches
  • Experience with industrial controls and networking systems
  • Experience with industrial UL electrical standards
  • Experience with hands-on electrical panel-building and/or industrial robotics assembly is preferred
  • Ability to operate a forklift is preferred
  • Experience using shop milling equipment such as lathes, CNCs, drill presses, brakes, is preferred
  • Ability to implement quick/ quality solutions to unexpected problems in the field through rapid prototyping/ fixes of brackets, mounts, and electrical components
  • Ability to read electrical and mechanical drawings, interpret metric/imperial tolerances and measure parts for conformity
  • Ability to translate learnings from early prototyping into organized documentation that could be used for manufacturing instructions, build quality checklists, and successful system commissioning checklists
  • Comfortable to work in an industrial environment, get your hands greasy, and work on heavy equipment like forklifts, pallet jacks etc
  • You are excited about working on a growing team, building together, and shape the future of the company
  • Openness, inquisitiveness, and constant ambition are important values as you’ll have an opportunity to learn from our current team of senior technicians and engineers



Location


  • SF Preferred. High travel required (initially to N CA then to other states). Percentage of travel will vary throughout the year and correspond to key phases in deployment and maintenance support at HQ or at customer sites across the US.



A Final Note


  • You’re encouraged to apply even if you can’t take on every example project in its totality. We work closely and collaboratively at Mytra - No one takes on projects alone. We seek people who are eager to work together, learn new things, and bring unique perspectives



About Mytra
We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

Benefits Include
Competitive compensation + equity grants at a high growth company backed by top tier VCs

Medical, dental, 401k, and transit benefits

Lively modern combined office and lab space where we rapidly iterate through design, build and test phases

Lunch provided in the office; we eat and share stories together at the “long” table

Flexible hours and flexible PTO