Sales Operations Manager
Mashgin
Sales & Business Development, Operations
Palo Alto, CA, USA
Posted on Wednesday, September 4, 2024
About Mashgin
At Mashgin, we are developing the future of checkout experiences. We aim to reduce the friction between customer desires and their ability to be on their way.
In May 2022, Mashgin closed a Series B funding round at a $1.5B valuation. We are backed by some of Silicon Valley’s leading investors including Matrix Partners, NEA and Y Combinator. Our ecosystem is anchored by the only 3D computer vision and deep learning based checkout system in the world. We have 4,000+ locations world wide with customers across a wide spectrum of verticals including the NFL, MLB, Circle K, ampm, Aramark and Compass Group.
We value autonomy of ones work, a culture of respect for one another, and building products with empathy for our customers.
Position Summary
As a member of our Sales leadership team, you will have an integral role in driving the insights, operations, and strategy that enables Sales and Customer Success to run better, faster, and smarter. You will partner with the Chief Revenue Officer in driving the strategy and operations of the sales organization, and gaining exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales organization hum. As a Manager/Director on the team, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.
You will be required to be working from our office headquartered in Palo Alto, CA at least 2 days a week.
You Will Be
- Owning all aspects of our CRM to ensure that it is accurate, easy to use, and the source of truth for bookings and ARR information (and in sync with finance systems, ops tools, etc.)
- Responsible for enhancing and maintaining our sales compensation plans, quotas, and commission processes
- Providing business insights on a weekly / quarterly basis to inform business decisions, and ensure sales team effectiveness
- Owning the new hire onboarding process, ramp schedule, and programs to ensure new AEs get up to speed and productive quickly
- Building a team of high performers to scale the sales operations function as needed, while also rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis
- Working in our CRM, Google Sheets, and Excel on a daily basis while talking frequently with our stakeholders in sales, marketing, ops, product, finance, and more to help troubleshoot systems issues, review insights from our analyses, and build future-state processes and systems
Minimum Qualifications
- 5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup
- Proficient in Excel, SQL and other data visualization tools such as Tableau, Looker, etc.
- Previous Salesforce and Hubspot experience is a plus
- Strong written and verbal communication skills
- Flexible and being comfortable pivoting quickly and often
What We Offer
- An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Catered lunch in office with fully stocked snacks and beverages
- Competitive salary and options in a small, rapidly scaling company
Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.