About Loop

Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder.

Loop’s modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That is why industry leaders like J.P. Morgan Chase, ABB, Tyson Foods, and Estee Lauder work with Loop.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

About the Role

As a People Operations Generalist, you will be an integral part of the People team and will manage various aspects of HR operations, employee lifecycle management, and play a key role in delivering a world-class employee experience. You’ll be responsible for making sure our processes and systems support our growing needs, ensure the accuracy and integrity of employee data and HR systems and serve as a key point of contact for employee operational questions and/or concerns. The role will be based in one of our New York, Chicago, or San Francisco offices and requires multiple days per week in-person.

What You’ll Do

• Be a friendly and responsive first point of contact for employee questions on HR processes, policies, and benefits
• Own the logistics of onboarding and offboarding, including I-9 completion, systems access, and exit checklists
• Maintain accurate employee data in our HRIS (we use Rippling) and support reporting and audits
• Help coordinate performance reviews, compensation updates, and other cyclical people program
• Assist with payroll reviews and benefits administration in partnership with Finance
• Contribute to drafting and updating policies and employee communications
• Take responsibility for workplace operations—coordinating vendors, supporting office logistics, and helping shape a great in-office experience
• Support hiring and managing workplace support staff as needs evolve

What We’re Looking For

• 2+ years previous experience in people operations working with HRIS/HR tools (experience with remote/hybrid organizations and tech start-ups is a plus)
• Familiarity with HR systems such as Rippling is a plus
• SHRM or PHR certification is a plus
• Foundational knowledge of HR-related employment laws
• Exceptional attention to detail
• Proficiency with mergers and acquisitions is a plus

Benefits & Perks

• Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you
• 401k plan
• Unlimited PTO
• Generous professional development budget to feed your curiosity
• Physical and Mental fitness subsidies for yoga, meditation, gym, etc