About Float

Float is one of Canada’s fastest growing companies and Top Startups (2024 & 2023), serving Canadian businesses with our innovative smart corporate card, bill pay, and spend management solution. Float’s team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Top Hat, Ritual, Ada, and many other incredible tech companies!

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts, feedback, and differing opinions so we can continue to improve. We do our best to keep our decision making decentralized so that all team members contribute.

Our product

Float is Canada’s first modern financial institution built to help Canadian businesses grow. We’re making finance more accessible and saving businesses time and money, while empowering them with capital and disrupting the multi-trillion dollar global B2B finance industry. Backed by some of the best venture capital investors in the world, including Tiger Global, Golden Ventures, and Susa Ventures, we’re looking for pioneers to help us achieve our vision.

About the Strategy & Operations Manager Role:

We are looking for a dynamic Strategy & Operations Manager to join Float! In this role, you'll design and implement operational processes that enhance growth, drive measurable outcomes, and support the success and efficiency of multiple functions within the company. This position will work cross-functionally to tackle critical challenges, streamline operations, and deliver impactful business results. You’ll use data-driven insights and creative problem-solving to optimize operations across various teams.

Key Responsibilities:

• Drive the growth of our products and acceleration of our speed to market.
• Design, implement, and manage scalable programs to support operational excellence across multiple functions.
• Collaborate with cross-functional teams to deliver strategic projects and drive business outcomes.
• Use data and customer insights to develop strategies that address key operational challenges and create efficiencies across processes.
• Lead high-impact initiatives and continuously refine programs to optimize experiences for both internal and external stakeholders.
• Proactively identify risks, mitigate challenges, and ensure alignment with organizational goals.
• Partner with team leads to turn feedback into actionable improvements and implement new tools or processes where necessary.

Potential Teams You Could Support:

• Customer Experience
• Financial Products
• Product Ops
• Revenue Ops

Note: While we aim to accommodate candidates' team preferences, final placement will be determined based on company needs.