Customer Advocate
Legal, Sales & Business Development, Customer Service
San Francisco, CA, USA · Prague, Czechia
Posted 6+ months ago
<ul> <li> <strong>Own your portfolio of client companies.</strong> Be it educating their teams on the best practices, upselling them on new features, or helping them jump through the hoops of procurement departments. Think of it as being a consultant but owning your work in the long-term (see <a target="_blank" rel="nofollow noopener" href="https://www.youtube.com/watch?v=-c4CNB80SRc&ab_channel=Malonus">Steve Jobs on owning vs. consulting</a>). </li> <li> <strong>Build business relationships.</strong> Be it a CTO, engineering team lead, or an indie hacker. We give everyone the <a target="_blank" rel="nofollow noopener" href="https://coda.io/@reidhoffman/rituals-of-great-boards/11-star-experience-6">11-star experience</a> approach in everything we do. </li> <li> <strong>Solve customer’s problems.</strong> Identify issues, design and analyze the best solutions, or even hop on a call to discuss your recommendations with your customers. </li> <li> <strong>Bring your unique perspective</strong> on how to solve any challenges that our customers may come across. </li> </ul>
Better Stack is an equal opportunity employer.