Chief of Staff



People & HR, Operations
Posted on Friday, April 5, 2024

Chief of Staff

It’s time that payments work for merchants, not the other way around. Ansa is building a branded wallet solution to increase customer retention and unlock new growth opportunities.
Our best-in-class closed-loop-wallet as a service enables payment experiences akin to the Starbucks balance, the Clipper card, Steam Wallet, and Uber Cash.
With Ansa, our merchant partners have increased revenue over 25% and seen over 50% higher customer retention. We are convinced that we are the last piece of the puzzle in driving delightful loyalty experiences with our slick payments product.
We’re growing the team and looking for a dynamic, results-driven, high-EQ individual to serve as our Chief of Staff. You'll play a critical role in optimizing operations and driving growth within our organization. Working closely with our CEO, you'll enhance leadership team effectiveness, manage cross-functional projects, and contribute to operational excellence. If you excel in a fast-paced environment, possess strong business acumen, and are passionate about driving organizational growth, this could be the opportunity for you!

About you

Based in the SF Bay Area (or willing to relocate). You thrive in collaborative, creative environments working closely in person with a tight-knit team.
Proactive and resourceful problem-solver with the ability to think strategically and execute tactically.
Exhibit exceptional interpersonal and written communication skills, as well as strong presentation abilities.
Possess a strong analytical and data-driven mindset for interpreting data, driving decisions, and optimizing strategies in collaboration with cross-functional teams.
Highly organized and detail-oriented, with the ability to independently manage multiple priorities and deadlines within a fast-paced environment.

Nice to haves

Solid understanding of payments technology - payment acquiring, processing, and schemes; mobile, online, and offline payment platforms, models, and flows.
Experience working within fintech or early-stage startups.

What will you be doing?

Serve as the CEO's trusted right-hand, providing strategic direction, assistance, and execution on key initiatives.
Coordinate stakeholder communications and meetings, including preparing agendas, presentations, and materials.
Play a pivotal role in research projects, from market analysis to product discovery.
Assist in the operational aspects of Commercial Systems, including Go-To-Market enablement and support pathways.
Lead employee engagement initiatives by coordinating monthly game nights, social events, and team-building off-sites.

Our culture

We’re taking an intentional approach to how we grow the team. You’ll be an integral part not just of building the product but also the team ethos. Here’s what matters to us:
Bias to action, momentum is everything.
Getting it right is better than being right - we win as a team.
We collaborate efficiently.
Have an eternal learner’s mindset.
Be an owner.
Enjoy the journey and be good to each other.
We have an office in the Mission - we aim to work mostly in person but are flexible with hybrid work. We care deeply about making the office a fun and safe space to collaborate as a team and grow our team culture and identity.
Half the fun of this stage of building is the camaraderie, standing around a whiteboard, and codifying the culture together. We’re close to a lot of great food options and love trying new places as a team (Flour + water, bon nene, tartine, etc.)


We offer competitive salary and equity.
Beyond this, we provide the following benefits:
Stellar health, dental, vision insurance coverage, including fertility benefits & One Medical.
Unlimited PTO with a minimum + observed local holidays.
Equipment to help you work from home & get to the office.
Commuter benefits: these can be used up front towards an eBike or scooter ​
New equipment: laptop, monitor, and other tools to help you on days when you WFH ​
⭐️ Interested? Apply here!

The team

Sophia Goldberg, Founder
4+ years at Adyen across Account Management and Product roles
Author of best-selling “The Field Guide to Global Payments
MSc @ LSE, BA @ Tufts University.
In my free time: photography, F1 , hiking, amateur ceramicist
JT Cho, Founder
Formerly Google, Impira (LSVP/GC/Coatue backed), Affirm
Led one of three engineering teams at Impira, founding engineer on ML Platform @ Affirm.
BS, CS @UPenn
I’m a dog dad, hobbyist musician (guitar/drums/vocals), and avid Boosted Board fan ​
Chris Sides, Software Engineer
3 years at Impira - Fullstack Software Engineer and Security and Privacy Officer
Focused on Cybersecurity, Server-side product engineering, Database management, and Cloud Infrastructure
BS CompSci & BSE MechE @Duke
I like cooking (a bit of baking), hiking around the bay, biking/scooting, video games, and adamantly believe that pineapple does in fact belong on pizza
Tony Lee, Software Engineer
Focused on backend and cloud infra
BA CS @ UC Berkeley, MCS @ UIUC
ex-engineering manager at Splunk and ex-swe at JackTrip
My day = full time dad + full time Ansa + some gym
Hank Lee, Software Engineer
Focused on backend + DB with some devops experience
Previously SWE @ 2 B2B Saas startups - Lacework (Cloud security anomaly detection) and Robust Intelligence (MLOps)
Berkeley EECS
I enjoy weightlifting, jogging, golf!
Happy papa of 2 cats ​
Nick Good, Software Engineer
2 years at Splunk - Fullstack Software Engineer
Focused on backend, but dabble in a bit of everything!
Bachelor of Software Engineering @ Waterloo (6 internships!)
In my free time: watching urban planning youtube videos, swimming in the ocean, D&D, Biking (~900 miles recorded on lyft bikes!)
Alice Tu, Product Designer
Full-cycle product designer focused on user-centered problem solving and deeply committed to UXR
Stood up AI analytics tools and
Studied Environmental Economics and Policy @UCBerkeley
Outside of Ansa, currently obsessed with painting, film photography, and soaking in the ocean
Minesh Patel, GTM Lead
Formerly Adyen, Middesk, Bank of America
Focused on everything Revenue- Sales, Partnerships, RevOps, Product Marketing
BS Finance @ UNC Chapel Hill
Enjoy the outdoors, hoops, and making my way through all of the cocktail bars the city has to offer
Sarah Hodges, Solutions Engineering
Helping our merchants build modern stored value products
5 years in solutions and product at Adyen
Product leader at Recurly, GoCart and Skipify
When I’m not at work you can find me rescuing dogs, running far, and attempting to bake
If you’re interested in learning more about this position, please reach out to